see how it works
Opt-in for Subscription on the product page or in your bag.
Select the delivery frequency that works for you.
Free shipping and 2 x Dermalogica Rewards points with your orders.
frequently asked questions
Subscription is the most convenient way for you to get the products you want delivered to you on a regular schedule. We automatically send your favourite products based upon your chosen frequency. The service is easy to use and customisable, so you can make changes online whenever you need. Just tell us how often you want your products, and we'll take it from there. You will receive free shipping and 2 x points with all Subscription orders!
You always have complete control over your Subscription orders and we send an email reminder before each order ships. You can change your delivery frequency, next order date, or quantity anytime by visiting 'Manage Subscription' located within your account. Changes to orders can be made any time within 24 hours of the next scheduled shipment date and you can cancel at any time.
Joining Subscription is easy; to subscribe, simply select the Subscription option for your desired product, select your preferred shipment frequency and then check out as normal.
After you join our Subscription program, you will receive an email confirming your subscription. This email will include a link to access the 'Manage Subscription' section in your account where you can manage your future orders, Subscription items and Subscription account information.
We will place your Subscription orders automatically according to your selected frequency, and you will only be billed on the day the order is shipped. We will send you an email reminder before each Subscription order.
Once you've joined, Subscription is easy to manage. You can change your next order date, skip an order, change your selected frequency, or cancel a subscription by visiting the 'Manage Subscriptions' section in your account. Please allow up to 24 hours for modifications or cancellations to be processed.
You can view your future orders in the 'Manage Subscriptions' section of your account. Your very next scheduled order will be displayed.
Subscription items that have the same order date, shipping address, billing address and payment method will ship as one order.
If you have more than one Subscription item and want the items to ship in the same order, simply visit the 'Manage Subscriptions' section of your account and change the next order dates to be the same. Also, confirm the orders are going to the same shipping address and have the same billing address and payment method.