What is Dermalogica Rewards?

Dermalogica Rewards is a loyalty program designed to reward our most loyal customers. The program allows you to earn points and redeem them for a wide variety of rewards, including exclusive gifts.

Who is eligible to join?

Dermalogica Rewards is open to all AU residents.

What does it cost?

Good news, enrollment is completely free!

How do I sign up?

Enrollment can be done by clicking here.

How do I earn points?

There are lots of ways to earn points with Dermalogica Rewards. Aside from product purchase, you can also earn points by referring friends, subscribing to our subscription program and interacting with us on social media. Click here to see all the different ways you can earn points. Don’t forget, you can earn 50 points just by signing up today!

Is there a limit to the number of points I can earn?

Yes, there are certain limitations on the number of points you can earn per day, month, per quarter or per year. See below for more details. See details above.

Why do I not see all of my points?

When you first earn points for certain activities, they will initially appear as pending. They only become available as redeemable points after the specified pending period has passed. You can view your pending and current point balance in your Dermalogica Rewards account dashboard. Log in to your Dermalogica account, go to My Rewards, then click on Activity to view your approved and pending points.

Do my points expire?

Yes, after 12 months. We'll send you a reminder.

How do I check my point balance?

Once logged in, you can check your point balance on both the Rewards page and your Account page.

How do I redeem my points?

To redeem points online, login to your accoun there and click on the "Redeem now" button. There you will find a list of all the rewards available for you to redeem. Click on the "Redeem" button below your desired reward and follow the detailed instructions.

Am I able to use points at checkout?

Not at this time. Your points can only be redeemed for exclusive reward gifts.

Is there a place where I can report a problem or make a suggestion?

Please email all questions and inquiries to auonlinesupport@dermalogica.com or chat to us here.