frequently asked questions
If you can't find your answer in our Customer Experience faqs below, please contact us
Some people see results the first time they use the products, and everyone tells us that their skin feels different straight away. The skin feels, clean, smooth, hydrated, and reflects a new level of health that's visibly noticeable.
If the skin has more advanced long-term needs, such as treatment of skin ageing, acne or hyperpigmentation caused by hormonal fluctuations or sun damage, results may not be immediately visible; however, skin health will continue to improve as you follow the advice of your professional skin therapist, your Face Mapping® zone-by-zone prescription and your home care regimen.
Plain and simple – healthy skin. Dermalogica uses ingredients designed to help keep skin at an optimal level of fitness – not just cover up with cosmetic results. But don"t get us wrong: a benefit of healthy skin is skin that looks its best! In addition, when skin is at an optimal level of fitness, your Professional Skin Therapist can more effectively address issues that may arise from time to time, as your skin"s needs are constantly changing.
For the same reason doctor and dentist check-ups are necessary: for better health!
Skin is a living part of your body (your largest organ, in fact), that defends against environmental assaults and extreme temperatures. It helps eliminate toxins from the body. It heals from cuts, abrasions and scratches like a champ. It"s continually renewing and protecting. Simply put, skin keeps the bad stuff out and the good stuff in.
So why do you dote more on your hair and nails – two items on your body that aren"t actually living? Your skin needs personal attention from a professional – and that professional is a Dermalogica Professional Skin Therapist.
At Dermalogica, we train more than 75,000 professional skin therapists a year. Dermalogica Professional Skin Therapists are licensed, intensely educated skin health experts trained to prescribe Dermalogica products and deliver Dermalogica professional skin treatments. They have the answers to your most pressing skin care concerns. They know how to deliver real, visible results. They're the best in the business, and have a real passion for taking care of your skin.
Your best-looking skin starts with healthy skin, and healthy skin starts with a Dermalogica Professional Skin Therapist. Start living your healthiest skin!
All our products are made in Southern California next to our headquarters and sold in over 80 countries around the world. Having our manufacturing facilities so close to our headquarters allows us to maintain a superior quality standard and level of oversight, and also support the local economy.
Ingredient listings can be found on each of our product detail pages.