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return policy

return policy

At Dermalogica we want you to be satisfied every time you shop with us. Occasionally though, we know you may want to return items. We offer a 100% money back product satisfaction guarantee on products returned for any reason. For products that have been delivered in error we will refund the full value of the products and the costs of returning them. Where we are unable to supply a product you have ordered and paid for, we will automatically refund you the amount paid for the product as soon as is reasonably possible. If you are unsatisfied with a product for any reason you will be refunded the price you paid for the product.

For your protection, we recommend that you always use a recorded-delivery service to return the products, as we will not process any refunds until we receive the products back. We will refund using the same payment method of the original purchase. 

NOTE: nothing above is to be taken to limit rights which you have under the Australian Consumer Laws.

Our return address is:

dermalogica.com.au

Reply Paid 85533

Crows Nest

NSW 2065